German
emco Services
 
Our customers know that they can count on us. We have our support adapts on the size of your bought product, then.

customer service:

You have decided for an emco product? Our technical hotline is always for you there - on 7 days in the week!
If you have questions regarding invoices or contracts we like to advise you from Monday to Friday from 8.00 a.m. to 6.00 p.m. CET.
 
product orders and enquiries: +49-(0)341-271460
   
invoices and contracts: +49-(0)341-2714611

Premium service:

You have bought an emcoPPA-Vario package with us? Our free
emco
service is at your disposal. You can find the current
0172-phone number in your contract.
 
emco Online - Support
 

We are reachable for you from 8.00 a.m. to 6.00 p.m. CET .
 
emco Consulting
 

emco GmbH is not only the manufacturer und developer of the emcoDPM, we have the competence in using the measuring method world-wide. In connection with moisture measuring and image evaluation arises a special knowledge for the evaluation of paper quality regarding for using and processing relevanted characteristics.
 
We make available our consultation service for interested persons particularly. These are manufacturer, user and supplier of paper, cardboard and board.

 
emco Advanced training
 
With installation of our innovative measuring method emcoDPM is connected an introduction and user training.
 
In a distance of two years we make multilingual customer seminars about measuring methods.
 
emco Problem solution and complaint handling
 

By the ten-year-old practice in the worldwide application of the innovative emcoDPM-measuring method and in combination with other measurement procedures emco has extensive experiences for the examination of phenomena, the problem solution and the objective complaint handling.

Since the ultrasound transmission measuring is the only measuring method which shows the dynamic of the interaction of a material in contact with a liquid, exactly the problems caused by it can be cleared fast and reliably. Especially the evaluation of traditionally specified material characteristics for example thickness, smoothness, porosity, Cobb value and wetting angle etc. doesn't lead to any conclusive result - otherwise it wouldn't be a problem.

emco has a special know-how in testing practical problems, also regarding phenomenon, complaint processing and difficulties in the process, especially the process relevant dynamic behaviour.

Against a payment in the success case - and only then - we offer you a problem solution on-site or the execution of the examination at emco after sending the material samples.

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Stand: 09.04.2008